Alpine Skilled Nursing And Rehabilitation Center

There's not enough words for what I have to say about the most Beautiful Top notch Nursing home I've ever experience. To everyone that I met and gave the Best care, Love and most of all the utmost respect, I've ever experienced in my adult life. For all the Beautiful Nurses that work they're Hearts off. If I was to name everyone of there names I would have to start a new post. I have so much LOVE for all staff, only because the Love they gave me. Best Place Ever....

My dad was there for several months past a heart and back issue. Communication was hard and while he struggled there in his recovery, we had to work hard to find his personal belongings. Upon arrival to see him, staff was dismissing guests and not very willing to help. We ultimately moved him and he is flourishing. We requested his items be shipped and paid to dollar to have them shipped. Items were opened (medicine bags) and he was missing several items like his hearing aids due to “one tape” packaging. While some care members were responsive and caring, we found many to be dismissive. I was on the phone with my dad as he waited for help for one hour and heard them telling him to hang tight to only get someone to tell me they have been telling him to go back to us room for an hour. I don’t recommend unless you can be there often. We lived too far away (5 hours then), so could rarely help on the ground level.

Understaffed! I could hear patients yelling for help and nobody was around. CNA’s and nurses are great, doing the best they can with the huge load they are given. Brenda, the discharge coordinator, is passive aggressive and a poor communicator. I’ve already filled out a complaint form. The owners need to hire more help and pay a living wage to the nurses and CNA’s

I came to Alpine needing Physical Therapy to help me walk on my own. Just shy of three weeks I was discharged. I must mention those that helped on such a positive journey. Sheila (Nurse), Andy (PT), Rachel (PT), Billie (PT), Joe (PT), Anna (CNA), Peter (Nurse), Debbie (Receptionist), Crystal (Activity Director) Braden (Activity Assistant), Joe (Nurse). If you or anyone you love needs a place to heal and get well this is the place. Can't forget Mary!!

Have nothing but positive things to say about this facility! Everyone from the admissions staff to the nurses are so welcoming and willing to assist to the best of their abilities. They recently did some renovations and the upgrades really send this facility over the top. Choosing alpine was an easy decision and I highly recommend them to anyone in need of this type of care!

I can’t say enough positive things about Sam. We had a rocky start with my mom’s admission on a Sunday (not a normal admission day) personally I think this was more the hospitals fault. Sam helped us and my mom get settled and truly went out of her way to help us all feel more comfortable with the situation. Staff is kind and helpful and we appreciate all their help. Facility is very clean, could use a some art in the rooms but I’m sure they will get to that as the remodel moves forward. Many more days to go but so far we are happy

Great care center CNAS INCLUDING ALEX JUDITH FAITH AND LUCIA KASSANDRA GO ABOVE AND WAY BRYOND KEITH AS WELL ALL DESERVE MASSIVE RAISES THANK YOU FOR TAKING A AMAZING CARE OF ME THANKS TO THR Shannonanf Miya as well and the pystafff especially Billie and Kate

I was at Alpine for 30+ days and had a good experience! The staff was great! The nurses and especially the CNAs who have the toughest job, always showed great patience and empathy! In addition, the PT staff was AWESOME! They do a great job and made me feel confident in going home and getting around by myself. There are a few people I would like to "shout out" as they made my stay much more comfortable. CNA's: Sabina, Natasha (night shift) Anna E, Hilda, Olga, Rhett, Seth, Keith,. Jerry! I'm sure I'm missing some!! They do a great job! Nurses: Mary, Stephanie, Johnathan, Shane, Joann, Amber (ALL of them!) Sam (admissions) the most positive person! Always with a smile and a Good Morning! She is so helpful! Dani, Brenda so helpful as well! The only complaint I have is the staff shortage, I literally waited 30+ mins for my call light- so thankful I wasn't on the floor hurt! Overall it was a good experience and I got out of it what I put in! The goal is to get home better than when I arrived and I did, so Thank You!!!