Align Physical Therapy Group

Align Physical Therapy Group

(22 reviews)

Location & Contact

185 Cadillac Pl, Reno, NV 89509

Reno, Nevada 89509

(775) 360-5564

Visit Website

Business Hours

Monday 8:00 AM - 5:00 AM
Tuesday 8:00 AM - 5:00 AM
Wednesday 8:00 AM - 5:00 AM
Thursday 8:00 AM - 5:00 AM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed

Categories

Physical therapist

Reviews

Jess Kohler

Jess Kohler

8 months ago

Chronic pain from injury or genetics, pain that you can't get away from, can ruin your life. Before visiting Align and working with Sabrina I had lost a great deal of hope because very little helped the pain I experienced. After my first visit I knew I was in the hands of someone very special who knew exactly what they were doing. I simply cannot say enough about the positive and engaging therapy sessions I have had and the pain relief I have experienced. I know I still have a long way to go but have powerful smart allies to help me, and an optimism for the future that keeps me motivated knowing I will be ok and in less pain and maybe someday, no pain at all. Thank you, thank you, thank you!

Tia Belluomini

Tia Belluomini

8 months ago

Sabrina and Ally have changed my entire life in the last couple weeks! I have a couple issues I thought would impact my daily life forever from a moderate concussion/fractured orbital and unrelated mini stroke. In the past few weeks they have helped me regain balance, fixed all sorts of vestibular and eye related issues (tracking, light sensitivity ect) and have helped me to eliminate and manage pain I thought I would have forever. I have never written a review about anything in my life before, but I cannot say enough good things about the therapists that work here. I had been to multiple neurologists and physical therapists who helped a little, but no one has been able to fix my issues or tell me why they are happening like Sabrina and Ally have. I am so incredibly grateful to the staff at Align, and would recommend them for any form of physical therapy, but especially for any neurological/vestibular issue.

Carina Flores

Carina Flores

9 months ago

Im recovering from 2 brain surgeries after getting hit by a car while cycling. After a couple months of at home-care i was still at a loss with my neck mobility. Until i was referred to Sabrina. On my first day meeting she was able to release tight/painful spots in my neck. I cried i had forgotten i could move my head. Each visit i see a huge improvement in my body. I could go on about all the good things. Truly a blessing in my recovery

Jonathon James

Jonathon James

8 months ago

Unprofessionalism and Frustration at Align Physical Therapy Group I'm not one to write reviews, but my recent experience at Align Physical Therapy Group compels me to share my frustrations and warn others about the issues I encountered. The initial impression I had of this establishment was, unfortunately, an accurate representation of the service I received. My first interaction was with Michelle, the scheduler, who seemed more focused on her attitude than providing helpful customer service. Despite her discourteous behavior, I continued with the scheduling process, hoping it would be an isolated issue. Sadly, this was not the case. When I called Align Physical Therapy Group to cancel my appointments, I was met with even more unprofessionalism. To my shock, they had blocked my phone number, forcing me to call from a different number to get in touch with them. It was at this point that I discovered that Michelle had never actually scheduled the appointments in the first place, leaving my health in limbo. This oversight not only wasted my time but also worsened my condition, forcing me to seek help elsewhere. Align Physical Therapy Group needs to seriously reconsider the role of its scheduler, as empathy, communication, and attention to detail should be prioritized in this position. I strongly recommend anyone seeking physical therapy services to look for alternative options. While this office should aim to heal and rehabilitate, my experience was filled with stress, unprofessionalism, and unnecessary setbacks. I genuinely hope that Align Physical Therapy Group takes this review to heart and makes the necessary changes to prevent future patients from experiencing similar issues.

Juan Garcia

Juan Garcia

3 months ago

I wasn't impressed with this place. Stopped going for treatment after they doubled billed my insurance saying I had two appointments in one day when I only had one. Then I ended up owing a second copay on top of the one I paid because of this "second appointment" that never happened. I'm unable to get it straightened out with the place because billing is outsourced. No thanks, won't be back.

suzanne jezewski

suzanne jezewski

10 months ago

I have visited Align Physical Therapy off and on for 5 years for various treatments. Prior to labrum surgery, post surgery and recently for new issues evidently related to labrum surgery. I’ve been extremely active my whole life. Ballet, running, biking, hiking, swimming, weights, yoga and walking. I experienced a work injury -labrum tear- and blew it off cause I thought I could heal it with my activities. (Never submitted a work injury claim. 🤦‍♀️) Nothing worked so i succumbed to surgery but had gone to see Sabrina prior to so I could strength as I knew I’d be weak after surgery. Sabrina knew exactly where the weakened muscles were and with an extensive program, taught me how to gain strength. Foolishly, I continued to do her exercises quickly so I could get to my personal regimen. I have now learned, to do her exercises slowly, diligently and with intention to gain desired strength. She gives clear instructions to repair the weakened or injured area. She ‘knows’ things about your body and pinpoints where and how to treat it. (Dry needling, nerve stimulation, heat and massage) Her front office staff (Michele) and therapists (Jeremiah and Donovan) are patient and kind and professional. I have recommended her to other friends and will always go and see her when/if my body needs her expertise. I am forever indebted to her for patiently explaining in great detail the reasons behind each exercise and how it all ties to the body/mind/physical strength going forward. I’ll continue her detailed program to better/stronger me!

Gene Ray

Gene Ray

3 years ago

I’ve written a review for Align Physical Therapy before, but need to do an update. I’ve been a patient of Sabrinas for years. She’s had her hands full with me with 2 knee replacements, a back surgery and a neck procedure that didn’t produce results. My doctor couldn’t figure out why the anti inflammatory injections in my neck didn’t work and even when he burned the nerves to kill the ends didn’t work. Well, Sabrina has a very inquisitive mind and figured out what was holding back my recovery. I went from having terrible headaches and limited head movements to almost being my old self. I’m back to playing the drums and enjoying life again. She has a gift and is a special kind of person. I’m forever grateful to her because I am living now and not just trudging through the day. Her staff is great also (the ones I’ve met). Audrey and Jose are always pleasant and smiling (I can see it in their eyes behind their masks) and Michelle does a great job at the front desk. I always look forward to my therapy days

Ali Gamble Cooper

Ali Gamble Cooper

a year ago

After multiple MRIs throughout the years, my neurologist referred me to a neurosurgeon, Dr. Morgan. They looked at the MRI of my neck problems and suggested I go to physical therapy as a first step. They highly recommended Sabrina with Align Physical Therapy. I didn't know what to expect. I have pretty bad spondylosis in my cervical spine. I have been living with limited movement and chronic pain for years. The moment I walked in, I felt at ease. Michelle greeted me and made me feel important. Donovan is so helpful and encouraging. Sabrina asked a couple of questions at the first visit and then worked on my neck for several minutes. I sat up and the pain was gone; it has not returned since that moment. In the 3 visits I have had so far, Sabrina has pieced together different things that have caused my issues and given me so much hope. She's also given me suggestions on stress relief and exercises I can do to build my neck strength. She is an incredibly knowledgeable miracle worker and possesses a truly powerful gift of healing. I feel blessed to have met her and look forward to my next couple of visits, knowing my path to healing is a continuous, yet empowering journey.