Agile Occupational Medicine Watsonville Penny Lane

Not only do they not respect your time and the staff is rude so is the Doctor. Do not recomen Dr. Daniel Bitner. He raised his voice And made my mother feel so uncomfortable. That is not the way to treat patients. If you had a rough day deal with it outside of consult… you all need a customer support class! Do better

The Dr was great. When I finally saw him. The problem at this place is they don't move like a professional Dr.s office. Waited for about 40 min in the wait room. Then They stuck me in room for over 40 minutes waiting. I had to go find someone and tell them I had to be somewhere. Absolute b.s. I'll say the Dr was pretty nice though.

I’ve been going to work well now agile occupational medicine for the last 4 years for my DOT physical exams and work related issues. This last visit I had on 9/21/2023 was by far the best experience I’ve ever had with them and with any other medical practitioner/Doctor. Dr Jackson-Scott, MD. was awesome!! Interaction and connection was above and beyond! Super down to earth made me feel like a really good friend giving you great advice straight no b.s. what you really want to hear from people and especially your doctor!! Really appreciate your professionalism and style of practice. Thank you!

Came in for my son to get his eye checked out due to an issue he had. The front desk staff told us it would be a 1-2 hour wait. I asked if we could schedule an appointment instead as I didn’t have an hour to wait around. We made an appointment for later that afternoon. We arrived on time and waited over an hour to be seen by the doctor. Horrible service…. I would have been better off going to the ER. What happened to medical care since Covid? Things were not this bad before.

This place sucks came for 8:30 appointment and wasn't roomed until a hour and a half later, have been here for 2 hours plus already and still haven't seen a provider. Paitent satisfaction is not cared for at all. Staff was literally rooming pts that had appointment times after me.

Very unprofessional staff. They do not have Doctors every day. If you call for appointment they will give appointments on the day Doctor is available and you pay for the service then the game starts. The customer waits and waits for the result days and weeks, the staff said Doctor isn’t here he will come next week and you will never hear from them. They will never do a follow up call. After making payments you have to call or knock at their door, they don’t seems to care the time of customers. I will never recommend this place. I even don’t know why this place is still open.

I had a positive experience here, January 2019. I scheduled an appointment, showed up on time as a first time visitor and they had me into a room in 15 minutes. The doctor was knowledgable and speedy. He requested that I come back for a follow up appointment which i assumed was so that they could get more money from me. I showed for the 2nd appt on time and the nice receptionist was pleasent and even quicker compared to my 1st visit. I saw a different doctor, he was patient and kind, I asked many questions he had answers to. The receptionist knew I was on a budget and they honored that greatly. Not only did they help my ailment, they really treated me well. Thank you Freedom Pinnacle Healthcare.

First, the address is wrong. They moved on penny lane and when I suggested them to maybe update it on Google Maps, they said « yeah…. ». Ok…. Then, I had an appointment for 10:30 am (so it’s kind of early in the morning) and though, the doctor came in at 12:30!!!! It’s so rude to be so disrespectful of peoples time. And when I asked for information while I was waiting, the staff just didn’t care about me nor my requests. If you can, go elsewhere !