Advanced Physical Therapy

I struggled with the decision to write this review but then thought that maybe someone in the future could benefit from it, so here I am. I had been seen by Mandy from Sept '23 until the end of July '24. I originally was referred to Mandy by my Urologist for Pelvic Floor PT. Within just a few visits my pelvic pain had resolved for which I was so thankful. However, I was still instructed to come to the clinic three times a week and received the same treatment each visit which included a full back/pelvis chiropractic-type manipulation. I noticed that all patients receive the same treatment/care...nothing is personalized to your bodies need. I developed new back pain and was told it was "normal" as my pelvis adjusted and again, treatment never changed. While now I know my back pain is likely from the trauma of receiving so many unnecessary adjustments. I finally started only coming to the clinic twice a week because I couldn't handle being there any longer than that. Mandy overbooks herself to the max and you are often left waiting around for her longer than you are receiving treatment. This clinic is also about 30 minutes from my house and it was unjustifiable for me to spend 3 hours of my day at PT. The last month of my visits with Mandy my pelvic pain had returned along with my back pain persisting. Mandy didn't address or even acknowledge my concerns until I told her I was wanting to leave and try a different clinic. She was unwilling to allow me to leave peacefully and guilted me into returning. I have since been at a new clinic for roughly 2.5 weeks now and have seen more progress in my body in this short time than the almost YEAR I was at Advanced. My care has been directly based on my needs, comfort, and ability. No two clients in this new clinic is doing the same thing or receiving the same treatment because it is so personalized. Mandy will tell you she is "the only one who treats this" but that is a complete LIE. Do not let her gaslight you into staying like she did me. You have options! It's a real shame because I miss the techs dearly. Each one of them showed me compassion and despite Mandy belittling them in front of clients daily, performed their job exceptionally. Don't settle. Listen to your body. Listen to your gut.

I had the most traumatizing experience here today. First off, it took 3 hours… I considered walking out half way through and I wish I did. Mandy is the only PT and the techs run the show, which is illegal btw. Mandy does all the pelvic floor therapy and normal physical therapy, she probably had 10 patients there at one time. The office is run like an assembly line. It is clear their treatments are a copy and paste approach, you will not be receiving personalized care here. I went for pelvic floor therapy since I just had a baby and she couldn’t even clearly articulate what the problem was. This is likely because she didn’t do more than a 3 minute evaluation to even know. Also, I saw her doing manipulations on every single patient. She cracked my entire spine and manipulated my whole pelvis. My back is on fire still and it’s been 10 hours later. I’m scared she messed my body up more. She’s not even a trained chiropractor. To be doing manipulations like that on people is terrifying! I was in pain almost the entire visit due to everything they were doing to me, it felt like I was being tortured for 3 hours. Steer clear of physical therapy clinics like this, this is NOT how physical therapy should be done. It’s deceptive and unethical. Period.

Great customer service, office is pretty beautiful and restrooms are like from a magazine! I even got a massage in the problem area. Everything exceeded my expectations. I have received physical therapy somewhere else for plantar fasciitis and here just the first appointment was 100x better. Even if it is a really long drive for me, I enjoyed everything. I need to add that everyone seem like they love their job, compassionate, knowledgeable and caring.

Mandy is superb and very dedicated to her craft. She is always in good mood, holding positive attitude and I always feel like she is more interested in treating my ailment than sometimes myself. She is funny, jovial and a wonderful person. I am a repeat patient and she has been my go to for PT on various tennis related injuries. She has a very supportive staff and ready to help. Stellar practice and caring people. Thank you.

Mandy’s “Team System” gives you more for your value & body than any typical PT who just has a one shot approach. From the preparation - TEMs - plus Massage plus Stretching plus her focused personal therapy … AND her ability to use chiropractic techniques - And yes there can be “good pain” 😝involved to get you better!

Went there for physical therapy following hip replacement surgery. I was so impressed with the efficiency, knowledge and most of all the caring way I was treated. Mandy and her staff were amazing. Although they were very busy all the time, they took time for not just me, but everyone (I saw while I was there for my numerous appointments). I certainly hope I don't need them again, but if that happens, I would not hesitate to return. I am walking strong! Thank you to Mandy, the owner, and her entire staff for taking such good care of me. Julie Caliendo Wersin

I went there for nearly 6 months to treat pelvic pain. I saw very little of an actual physical therapist. There were physical techs who pretty much left you alone to do your own therapy that I could have easily done at home. There was a lot of waiting due to poor booking and lack of equipment. After seeing no improvement I quit going. The office staff, at Mandy’s request, kept calling to tell me I needed more appointments for an evaluation. They called so often that I finally had to block their number. I would not ever recommend this facility. Very unprofessional.

If you are considering taking your child to Advanced Physical Therapy, I truly hope you reconsider. We brought our 4-month old baby in for torticollis treatment a few months ago and it was the most frightening experience I've had as a parent thus far. Prior to stretching, Mandy used a laser therapy wand on my daughter's neck and stated it would help to loosen the muscles. I've since been told this is not an instrument typically used on infants. She quickly tilted my daughter's head from side to side in such a way that it appeared to be perpendicular or nearly perpendicular to the rest of her body. My husband and I became very concerned, but were warned that new parents have a difficult time seeing this treatment. Mandy assured us that the therapy would be uncomfortable, but not painful. However, my daughter cried the way she did when she had colic. She was so upset that she would scream and run out of air. I told myself I was just being a sensitive new mom and brought her in for a second visit. This time, the stretches lasted longer and seemed even more aggressive. Mandy even made a joke about my daughter popping a lot as she stretched her. That was the last time we brought our daughter in and I deeply regret not retrieving my child from her long before then. We had stopped using Advanced Physical Therapy for weeks when Mandy left me the most unprofessional voicemail. She stated things like "...you thought that the pt was just too much for you or too emotional." She offered to adjust her therapy saying "something is better than nothing, at this point," even though I had informed her staff we would be seeking treatment elsewhere. After seeing my daughter's torticollis completely corrected with a new therapist who uses NO manual stretching whatsoever, I feel very strongly that the stretches being performed by Mandy on infants are unnecessary and far too aggressive. I've since reported her to the Arizona Board of Physical Therapy. They advised me they would be investigating her, but I am not sure what has come of it since then. I did see she's been disciplined before. It's public record.