Active Physical Therapy

Go with APT in Laurel, MD! The professionalism of the entire staff is truly exceptional. From the warm reception team upon arrival to the carefully tailored therapy programs by the PTs and OT, you quickly shift from wondering ‘Will this ever change?’ to believing ‘Recovery is possible.’ The hands-on approach and personalized care from the physical and occupational therapists are both encouraging and effective, making every session productive and positive. If you’re looking for a team dedicated to your progress and well-being, APT in Laurel is the place to go!

The staff at Active Physical Therapy located in Laurel, Md are great. They are customer service oriented and all of the therapists are trained professionals dedicated to making sure you get back to your normal self. They know when to push and when to pull back. I recommend Active Physical Therapy, located in Laurel, Md to anyone who wants to get back to their normal activities to give them a try. You will not regret it.

Unprofessional!!! One of the assistants has to have been a teenager. Her name was trinity. She was very unprofessional she refused to show me how to do the exercises and just pointed from across the room at the equipment !! lazy!!! Then when I asked her to show me how to do it she asked me if I had a problem and said I had an attitude. I told her she was very unprofessional and she tried to argue with me until an associate stepped in and asked her to remove herself. Not a great look!! I like my therapist here but trinity should not be working with clients absolutely unacceptable and unprofessional behavior

I was in an accident where a guy ran the light & slammed into my driver side totaling my van. I called this place to schedule physical therapy and the girl that answered the phone said that if I didn’t have a script I could still see the Chiropractor. This was 2 days after my accident. I already had an appointment with my primary care doctor the 20th for something else. He saw in my records I had been a car accident the week prior to my appointment with him. I told him yes, and that I needed to talk to him about it. He said we would talk about it at a later date. Annoyed but because the girl that answered the phone at Active Physical Therapy when I called said I could still see the Chiropractor even without a script. So I arrive early for my appointment because of needing to do paperwork, and when I check in, I give the girl my name, and the first thing she says to me, isn’t “Hello” or and kind of greeting. Not even a smile. It’s “Did you get a script?” I tell her no because my Dr said we would discuss my car accident at a later date. She then proceeded to tell me, “Well we can’t see you without a script.” Lovely. I turn around, with my daughter listening to the whole conversation, and say, “Great patient care, my attorney is going to enjoy hearing about this” (because I have an attorney for my car accident). Just absolutely lovely. Great customer service 👎🏼, great patient services 👎🏼, highly recommend NOT going here, especially since the girl at the front desk wants to talk out of both ends. So here I am, almost 2 weeks after my car accident, still having a lot of pain in my neck, shoulders, chest, back, and headaches since my accident without any kind of physical relief or physical therapy. I still can’t pick up my 3 yr old son. I can’t bend over without pain, I can’t lay down, I can’t even pick up my 12 lbs puppy without pain. I can’t brush my hair, get dressed, or do any or my normal daily routine stuff without help. So Thank You Active Physical Therapy of Laurel for continuing my pain.

I can't speak highly enough of this practice. The whole team is very friendly, knowledgeable, bilingual and professional. I had a trimalleolar fracture of my left ankle. The excellent experience started from the front desk where I was always greeted cordially to all the amazing staff. I primarily worked with Arlette Thompson. She set up therapy to my individual needs. Everything was explained thoroughly. She is dedicated to all her patients. I can't thank her enough for my recovery! I would recommend this business to family and friends who are in need of physical therapy!

There is not enough stars for Arlette in this review. She is simply the best. She Took very good care of my injury. Got me right back where I needed to be. She listens carefully each time I had a visit and made sure she worked on the small issues I was having with my knee each time. I can't thank you enough. Rebeca at Front desk was always alert and very friendly. I recommend Active PT for anyone in need of physical therapy. Make sure you ask for Arlette :) Thank you again. I will definitely be back in the future.

I received outstanding service from the physical therapists. They made me feel welcomed and really cared about how I felt. They wanted me to feel better and encouraged me along the way. I want to give a shout out to their wonderful staff - receptionists, techs Asia and Bryan, therapists Arlette and Arionka. I know I probably didn't spell their names correctly. I would highly recommend this company and location. I always left feeling good. I want to thank each one with my journey to improvement.

I've had to receive PT services over the years and APT is the best of all. Aryanka was my therapist and hands down she is the best of all time. She was patient, professional, & extremely kind and understanding of my needs. The staff are exceptional, from the front desk to all I've encountered. The staff are extremely meticulous when it comes to wiping down equipment as soon as they are used. Despite Covid I felt extremely comfortable going there. My mom was receiving services at the same time I was, once she started working with Monique she only wanted to see her and no one else.