Action Physical Therapy & Chiropractor

I recently visited Action Physical Therapy, and I have mixed feelings about my experience. First and foremost, Dr. Alexander was fantastic. He was incredibly knowledgeable, professional, and kind. His expertise really stood out, and I felt very confident in the care he provided. The staff also seemed very warm, welcoming, and helpful, despite the challenges they clearly face. However, my main concern is the state of the facility itself. The clinic is quite small, and with multiple people receiving physical therapy and massages simultaneously, it becomes clear that the space is cramped. It’s evident that the clinic is understaffed, and the team that is there has very limited room to work, which affects the overall experience. Another major issue is the cleanliness and upkeep of the facility. The walls are dirty with visible scuff marks, and everything being painted white only makes the dirt and grime more noticeable. The therapy beds are worn out and torn, which is unacceptable for a healthcare environment. The general appearance of the space is not only unpleasant but also raises hygiene concerns. It genuinely feels like the place hasn’t had a deep clean in a long time, and it gives off the impression that the owners are neglecting basic maintenance. This isn’t a reflection on Dr. Alexander or the staff—they are clearly doing their best with what they have. However, it’s the responsibility of the clinic’s owners to ensure a clean and professional environment, and right now, that standard is far from being met. I strongly urge the owners to address these issues: repaint the walls, replace the torn beds, and conduct a thorough deep cleaning to improve the hygiene and overall appearance of the facility. Despite my concerns with the state of the clinic, I want to emphasize that Dr. Alexander is a fantastic doctor, and the staff are doing their best under the circumstances. However, the facility itself is in desperate need of attention.

This business makes me feel genuinely cared for from the front desk to the back room. It matters that every employee makes eye contact in passing. It matters that everyone interacts in a friendly manner with each other AND are attentively competent at their jobs! The natural light and view of greenery and waters outside those big windows has a brilliant calming effect just as the discomfort from an exercise kicks in. Nice touch. I appreciate how clean the place is even though I never see anyone actually cleaning! Alas, it is also a tidy place so perhaps everyone on this fetching staff also just pitches in and gets it done when I’m not looking. I appreciate that I can schedule on the hour or half hour. Every Therapist in there knows my case even if they haven’t yet worked with me. That’s an incredibly grounding sense of comfort to have so much support in a scary situation such as physical rehab. To note, I observed a large group of elderly people come in all at once. My guess is it was a nursing home group perhaps. I had just begun my ice down so I watched the staff interaction with those delicate souls. What I witnessed made me want to reverse time, get my own grandma back to Earth form, and have THIS group of caring professionals ‘fix’ what led her to her eventual passing. Everyone treated those people like their own favorite family member who had written them into their lucrative Will. It was beautiful. On top of all this, *I* feel good and I feel stronger! I have been through four rounds of therapy this year at two different facilities. While the exercises are what they are, how Action’s team gets my body prepared for them has been astoundingly better. The staff works off of professional and experienced knowledge, not merely a checklist of “we usually.” I can not stand “but we always.” Finally, I appreciate very much that the staff does not treat me Less Than merely because I come to them from Workers Comp and, apparently, they’re paid less for it or something. (The other places did that.)

Great team of therapists and office personnel. Everyone is smiling welcoming and very personable. Khun, Mina, Many, Debbie, and Corrie create very pleasant atmosphere. Many who is my therapist is extremely professional and friendly in the same time. Personally I’m looking forward to every therapy session. The most important is I can see difference. Thank you all very much.

Staff is very friendly and helpful. They make you feel at ease. I would highly recommend them to anyone.

This clinic is the epitome of kindness, courtesy, and servant-leadership. They are empathetic and very good at what they do. I thought my pain would be something I’d have to deal with my entire life, but after starting therapy here, it has pretty much all resolved! 10/10 would recommend!

Doctor Alexander is amazing just how my son’s trainer described him, my son is going to his office for headaches that he has for months and Doctor with just one adjustment and some exercises helped him a lot, his Staff is really nice, Mina was today the one who helped my son and she is very nice. I really recommend them just how my son’s trainer recommended us. 5 stars for them !!!

I did physical therapy and saw the chiropractor and they were all wonderful! I came in with neck and lower back pain and steadily they helped my back become stronger and the pain to be less and less as time went on. Dr. Brandon Alexander (the chiropractor) has helped release tension and really helped me gain more mobility in my neck. I had never felt tension release from my neck in the way he was able to. The physical therapy staff has been working hard with me to regain strength and mobility. I mainly worked with Khuri but everyone has been helpful! Khuri continually targets areas that need work and expertly guides me through the exercises that strengthen them. Manny comes up with creative routines that are fun but also challenging. Mina checks in on everyone and tracks progress with the big picture of recovery in mind. Miriam is kind and knowledgeable on how to apply these exercises into my daily routine. Every time I walk in, Debbie is friendly and welcoming. Nothing beats the fact that this team makes everyone feel comfortable! As a team, you can see how much they care about each and every person going through pain and recovery. Overall, this team has empathized with my limitations and helped me have less and less pain at every visit. I highly recommend them!

My personal experience with Action Therapy has been a great one. The therapist I’ve dealt with Manny, Khuri and Nina are excellent with their expertise and knowledge. I’ve been treated with respect and the therapy I’ve gotten has been working and I’m healing from my ailments. I’ve loved the experience and I would recommend Action Therapy to my family and friends.